Privacy Policy (EU)

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Last updated on 18 November 2025
Applicable to citizens and residents of the European Economic Area and Switzerland

Introduction

In Rumbo & Aventura, every traveller’s privacy is just as important as their peace of mind when setting out on a new journey. This Privacy Policy explains, clearly and respectfully, what data we collect, what we use it for and what your rights are.

Here you will find both the formal language required by European legislation (GDPR) and a friendly tone that supports you without compromising on transparency.

When browsing https://rumboyaventura.com or by contacting me, you accept this Policy and the practices described herein.

1. What data we collect and what we use it for

We only collect the data necessary to help you, provide our services and comply with legal obligations. Data is always processed in accordance with the legal bases set out in the GDPR.

Below you will find the purposes of the processing and the data relating to each of them:

1.1 Contact — telephone, email, forms or messages

Information we may request:

  • First name and surname

  • Alias or account name

  • Email

  • Telephone

  • Geolocation data

  • Technical browsing information (web activity, search history, interactions with adverts or forms)

Legal basis:
Explicit consent from the user.

Shelf life:
Up to 60 months from the end of the service or conversation, in accordance with the statutory time limits.

1.2 Account registration (if the user creates one)

Data used:

  • First name and surname

  • Alias or account name

  • Email

  • Telephone

  • Geolocation data

Legal basis:
Consent.

Shelf life:
60 months after the end of the service.

1.3 Bulletins and newsletters

Data used:

  • First name and surname

  • Alias (if applicable)

  • Email

Legal basis:
Subscriber’s consent.

Shelf life:
Until the user requests to unsubscribe or have their data deleted.

1.4 Management of travel services or related products

To help you make bookings, plan itineraries or provide support regarding the services you wish to purchase.

Data used:

  • First name and surname

  • Postal address

  • Email

  • Telephone

  • Geolocation

Legal basis:
Performance of a contract or pre-contractual measures.

Shelf life:
60 months after the end of service, in accordance with the statutory limitation period.

1.5 Compliance with legal obligations

Data used:

  • First name and surname

  • Email

  • Telephone

Legal basis:
Compliance with legal obligations.

Shelf life:
60 months.

1.6 Statistics and website improvements

Data used:

  • IP address

  • Technical navigation information

  • Analytics and engagement data

  • Geolocation

Legal basis:
Legitimate interest of the data controller (analysing and improving the user experience).

Shelf life:
For as long as is strictly necessary for statistical analysis, after which they are deleted or anonymised.

1.7 Delivery of documents or travel guides

Data used:

  • First name and surname

  • Email

Legal basis:
Consent.

Shelf life:
Until the service is cancelled.

2. Who we share data with

We only share data with third parties where this is strictly necessary to enable us to provide our services. All suppliers comply with the GDPR or have put in place appropriate safeguards.

Data processors:

Google Analytics

  • Country: USA.

  • Purpose: website statistics

Hostinger

  • Country: United Kingdom.

  • Purpose: Web hosting and infrastructure services

MailerLite

  • Country: EU / USA.

  • Purpose: sending newsletters

HubSpot

  • Country: USA.

  • Purpose: CRM and contact management

Civitatis

  • Country: Spain

  • Purpose: advertising and the sale of services

Viator

  • Country: USA.

  • Purpose: advertising and the sale of services

We do not sell personal data under any circumstances.

3. Cookies

We use first-party and third-party cookies to improve your browsing experience, analyse statistics and display relevant content. You can configure your settings or withdraw your consent at any time via the banner or preferences panel.

Check out the Cookie Policy For further information.

4. Disclosure of data

We only disclose personal information in the following circumstances:

  • Where required by law or a court order

  • To cooperate with the authorities in legitimate investigations

  • In corporate transactions such as mergers or acquisitions (not currently planned)

  • For the protection of legal rights

  • To our professional advisers, if strictly necessary

 

5. International transfers

If any of our suppliers process data outside the EU, the necessary legal safeguards apply:

  • European Commission Standard Contractual Clauses

  • Valid certifications

  • Equivalent enforcement mechanisms

6. Data security

As the Captain at the helm of this project, I am committed to protecting personal data through appropriate security measures:

  • encryption

  • access controls

  • up-to-date systems

  • secure storage

Whilst no system is foolproof, we work with reliable suppliers and take all reasonable precautions.

7. Your rights

As an EU resident, you can apply at any time to:

  • Access to your data

  • Correction

  • Elimination

  • Restrictions on processing

  • Portability

  • Opposition

  • Withdrawal of consent

To exercise these rights, please write to:
📧 admin@rumboyaventura.com

I will respond with the same warmth and dedication with which I plan every trip.

8. Changes to this policy

Sometimes I adjust the sails to improve our course.
If I update this policy, the new version will be published on this page, along with its revision date.

 

9. Contact

Fátima Momó Herranz
6-1C Peña de San Juan Street
39750 Colindres, Cantabria
admin@rumboyaventura.com
+34 617933576

 

EPILOGUE: Our compass for transparency

In Rumbo & Aventura We believe that trust is the starting point for any journey.
That’s why we treat your data with the same care and attention as we do when planning each itinerary:
with care, respect and a sense of responsibility.

Transparency is our guiding principle.

The data you share with us is used solely to offer you personalised travel experiences, inspire you with cultural content and keep you up to date with our offers and latest news.

Some pages may include affiliate links external platforms such as Civitatis or Viator. If you make a booking through them, those platforms will be responsible for your data and will apply their own privacy policies.

We use tools such as Google Analytics 4, Google Ads, Meta Ads and MailerLite to better understand how you browse the web, improve your experience and contact you only with your consent.

Your personal data will not be sold or shared without your express consent.
We only process them with the intention of sending them to you travel inspiration and opportunities that suit you.

This website is protected by SSL certificates and technical and organisational security measures that ensure the confidentiality of all the information you provide to us.

If at any time you wish to exercise your rights, change your preferences or simply find out more about how we process your data, you can write to me directly at:

📧 admin@rumboyaventura.com

Because every journey begins with trust, and every trust deserves to be cherished.

Fatima Momó

Captain of Course & Adventure  

 

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